bj888 Terms and Conditions
This document details all policies on the bj888 platform covering registration, account management, bonuses, payments, and gaming. Please read the full terms and conditions carefully before becoming a member.
Introduction and Applicability
These Terms and Conditions ("Terms") form a legally binding agreement between the organisation operating the bj888 platform ("Company") and each member who uses the platform ("Member" or "you"). These Terms apply to the bj888 website, mobile application, and all related services.
By creating an account on bj888 or using the platform, you confirm that you have fully read and understood these Terms and agree to them. If you do not agree with any part of these Terms, please stop using the platform.
The Company reserves the right to amend these Terms at any time. Amended Terms take effect as soon as they are published on the website. Continued use of the platform will be taken as acceptance of the updated Terms.
Account Registration and Eligibility
2.1 Registration Eligibility
To open an account on bj888, you must meet the following conditions:
- You must be at least 21 years of age.
- You must not reside in a jurisdiction where online gaming or betting is legally prohibited.
- Only one account per person is allowed — creating multiple accounts is strictly prohibited.
- You must provide accurate and complete information at the time of registration.
2.2 Identity Verification
bj888 reserves the right to verify a member's identity at any time. You may be asked to present a national identity card, passport, or other government-issued document at the Company's request. Withdrawals may be held until identity verification is complete.
2.3 Account Security
It is your responsibility to keep your login details completely confidential. Sharing your password with any third party or transferring your account is strictly prohibited. You must notify the Company as soon as you become aware of any unauthorised access to your account.
Deposit and Withdrawal Policy
3.1 Deposit Conditions
The minimum deposit amount on bj888 is ৳200. Accepted deposit methods are bKash, Nagad, Rocket, and Upay. You may only deposit using a payment method registered in your own name — deposits from third-party accounts are not accepted.
3.2 Withdrawal Conditions
The minimum withdrawal amount is ৳500. Successful withdrawals are generally processed within 5–30 minutes. Accepted withdrawal methods are bKash, Nagad, Rocket, and Upay. The Company reserves the right to complete the required KYC verification before processing any withdrawal.
3.3 Source of Funds
Members confirm that all deposited funds come from a legitimate source and are not connected to any unlawful activity. In cases of suspicious transactions, the Company may hold payments pending investigation.
Bonus and Promotion Policy
4.1 Welcome Bonus
New members are eligible for a 120% bonus on their first deposit, up to a maximum of ৳5,000. A 25x wagering requirement must be met to use this bonus — meaning the bonus amount must be wagered 25 times before winnings from the bonus can be withdrawn.
For example: a ৳1,000 deposit earns a ৳1,200 bonus, giving a total balance of ৳2,200. The wagering requirement for this bonus would be ৳1,200 × 25 = ৳30,000.
4.2 Bonus Usage Rules
- Each member is eligible to receive the welcome bonus only once.
- Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering requirement has been met.
- Attempting to claim bonuses from multiple accounts may result in bonus cancellation and account suspension.
- Bonus offers may be changed or cancelled without prior notice.
4.3 Cashback Benefits
Members under the bj888 VIP programme receive weekly cashback. The applicable weekly cashback rates are up to 0.2% at Bronze level, 0.5% at Silver level, 0.8% at Gold level, and up to 1.0% at Platinum level. This cashback is calculated at the set rate on the net loss for the week (total losses minus total winnings).
Gaming Conduct and Prohibitions
5.1 Fair Play Policy
bj888 is committed to providing a fair and impartial gaming environment for all members. Exploiting any vulnerability in the platform's systems or software, using bots, or playing by any automated method is strictly prohibited.
5.2 Prohibited Activities
- Attempting to gain irregular profits by exploiting any technical error or bug.
- Unauthorised access to another member's account or any hacking attempt.
- Any form of fraud, deception, or provision of misleading information.
- Creating multiple accounts for the purpose of abusing bonus offers.
- Deliberate attempts to circumvent bonus conditions through betting patterns.
5.3 Policy on Technical Issues
If a round remains incomplete due to a technical error or disconnection during a game, the Company reserves the right to correct or void the result of that round. In such cases, the member's stake will be refunded.
Data Privacy and Protection
bj888 treats the protection of your personal data as a top priority. Full details of how information collected during registration and use of the platform is processed, stored, and used can be found in our Privacy Policy. These Terms and the Privacy Policy together form a complete agreement.
The platform uses SSL encryption technology to keep your financial and personal information secure. Your account information is not sold to third parties.
6.1 Use of Cookies
bj888 uses cookies to improve website and application functionality and to personalise the user experience. By using the platform, you consent to the use of necessary cookies.
6.2 Communication Consent
The Company may send important account-related notifications and promotional information to the email address and mobile number provided at registration. You can turn off promotional communications from the account settings.
Responsible Gambling Commitment
bj888 believes that gambling is a form of entertainment, and the Company takes steps to ensure it does not cause financial or psychological harm to any member. You can set your own betting limits using the tools described in detail in our Responsible Gambling Policy.
7.1 Self-Exclusion
If a member feels that their gambling habits are getting out of control, they may apply for self-exclusion. In such cases, the account will be closed for a set period or permanently.
7.2 Age Verification
The Company follows strict age verification procedures to prevent access by anyone under 21. If a person provides false information about their age, their account will be closed immediately and all balances may be forfeited.
Account Suspension and Closure Policy
8.1 Company's Rights
bj888 reserves the right to temporarily suspend or permanently close any account without prior notice in any of the following circumstances:
- Breach of any provision of these Terms.
- Provision of false information during identity verification.
- Suspicion of fraud or illegal activity.
- Evidence of operating multiple accounts.
- At the member's own request.
8.2 Balance After Account Closure
If an account is closed due to a breach of these Terms, the Company reserves the right to forfeit bonus funds and related winnings. However, verified personal deposits (not bonuses) will be returned after the standard verification process is complete.
8.3 Member's Right to Close Account
You may close your account at any time by contacting our support team. Any pending withdrawals will be processed before the account is closed.
Complaints and Dispute Resolution
9.1 How to Submit a Complaint
If you have a complaint about a transaction, game result, or any Company decision, you may contact us via 24/7 live chat or email in Bengali or English. For answers to common questions and solutions to general issues, visit our FAQ section.
9.2 Complaint Resolution Process
Upon receiving a complaint, the Company will review the relevant information and work towards a fair resolution. The complainant will be given regular updates on the progress of the investigation.
9.3 Final Decision
The Company's decision on technical game outcomes and Company policy matters will be considered final. However, in disputes relating to financial transactions, decisions will be based on evidence presented by both parties.
Limitation of Liability and Miscellaneous Provisions
10.1 Service Availability
The Company works to keep the platform running without interruption, but temporary downtime may occur due to maintenance, technical issues, or other reasons. The Company's liability for any loss caused by such downtime will be limited.
10.2 Third-Party Services
Games available on the bj888 platform are developed and operated by third-party game providers. The terms and RTP rates of these game providers are determined by their own software.
10.3 Changes to Services
The Company reserves the right to add, modify, or remove any game, payment method, or service. Where possible, members will be notified of such changes in advance, though this may not always be feasible.
10.4 Entire Agreement
These Terms, the Privacy Policy, and the terms of any specific bj888 promotion together form the complete agreement between the Company and the member, and supersede any prior oral or written understanding.
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